All orders are typically processed in 1-3 business days. Please visit our Etsy shop for shipping costs and estimated delivery dates.
Returns are accepted if the products are unused in brand new condition with original packaging within 30 days of date received. The receipt must be included in the package. Masek Baby will not cover the shipping fee of the return and is not responsible for tracking and cannot guarantee that we will receive your returned item. If the item is not in its original condition, damaged, or returned more than 30 days after delivery, a refund will not be provided. If the return is approved, the refund will be processed, and a credit will be applied to your credit card or original method of payment.
Sale items are non-refundable.
If you received the item as a gift, we will glady provide you with a gift credit for the current retail amount at the time of the return. The returned item must be received in its original condition and packaging before a credit is issued. Items returned not in its original condition or damaged will not receive a credit.
To Return: fill out the form under "Contact Us" for assistance.